Operational Settings

Operational settings control how SonicSaaS interacts with your managed firewalls — polling frequency, concurrency limits, timeouts, and other parameters that affect fleet operations.

What You Can Configure

• Poll intervals — how often the platform checks device status and pulls configuration data
• Concurrency limits — how many devices can be operated on simultaneously during fleet operations
• Connection timeouts — how long to wait for a device to respond before marking it unreachable
• Operation defaults — default settings for backup, firmware, and other fleet operations

Team-Overridable Settings

Operational settings use a layered configuration model. The platform provides sensible defaults, but your team can override them to match your environment:

• Platform defaults — conservative settings suitable for most deployments
• Team overrides — your customized values that take precedence

Tuning Recommendations

Poll Intervals

• More frequent polling gives you fresher data and faster change detection, but increases load on your devices and network
• Less frequent polling reduces load but means changes take longer to appear in the platform

Concurrency

• Higher concurrency completes fleet operations faster but may overwhelm devices or network
• Lower concurrency is safer for large fleets or devices on slower connections

Timeouts

• Increase timeouts if you manage devices on slow or high-latency connections
• The default timeouts work well for LAN-connected devices

Related

• Schedules — configure automated schedules
• General Settings — team and notification settings