Documentation

The documentation feature extracts comprehensive configuration data from your managed firewalls and makes it searchable and exportable.

What Gets Documented

SonicSaaS can extract and organize a wide range of configuration data from each device:

• Network configuration — interfaces, IP addresses, VLANs, zones
• User accounts — local users, groups, permissions
• VPN tunnels — IPSec and SSL-VPN configurations
• Security policies — access rules, NAT policies, service objects
• Licensing — license keys, expiration dates, warranty status
• Device details — model, serial, firmware, uptime

Use Cases

• Client documentation — generate comprehensive documentation for each client’s firewall
• Compliance evidence — provide auditors with current configuration snapshots
• Knowledge transfer — document configurations for team onboarding or vendor handoff
• Change tracking — compare documentation snapshots over time

Integration with ITGlue

When the ITGlue integration is configured, documentation can be automatically synced to your ITGlue instance, keeping your documentation platform current without manual updates.

Documentation Cleanup

The cleanup tool helps you manage stale or outdated documentation records, keeping your documentation library accurate and current.

Related

• ITGlue Integration — sync documentation to ITGlue
• Device Detail — per-device configuration
• Configurations — backup management