SonicSaaS Documentation

Welcome to the SonicSaaS documentation. SonicSaaS is a secure fleet management platform for MSPs that wraps SonicWall firewalls (and other vendor tools) with RBAC, immutable audit trails, encrypted credentials, and unified policy enforcement.

Getting Started

• Getting Started — Set up your first device and start managing your fleet
• Devices — Fleet overview and device management
• Adding Devices — Add devices individually or via CSV import

Fleet Management

• Firmware — Firmware auditing, targets, and upgrade scheduling
• Configurations — Backup management and restore operations
• Policies — Policy engine and compliance checking
• Operations — Fleet operation tracking and history

Network & Security

• VPN — IPSec and SSL-VPN tunnel management
• WAN — WAN link health, ISP management, and load balancing
• Local Users — Local user account auditing and management
• Security Services — IPS, antivirus, content filtering, and more

Monitoring & Reporting

• Compliance — Fleet compliance dashboard
• Licensing — License status and expiration tracking
• Alerts — Security, system, and operational alerts
• Reports — Compliance and operational reports
• Metrics — Performance data and trends
• Network Map — Visual network topology
• Documentation — Device documentation extraction
• Benchmark — Fleet comparison and analysis
• Compatibility — Feature support matrix

Integrations

• Integrations — Overview of all available integrations
• MySonicWall — Firmware and license sync
• ITGlue — Documentation sync
• ConnectWise — PSA integration
• Huntress — EDR agent status
• Splunk — SIEM event forwarding
• FTP — Backup storage and firmware staging
• Email — SMTP notification delivery

Settings & Administration

• Settings — Team configuration and operational parameters
• API Keys — Programmatic access
• API Reference — REST API for devices, policies, and operations
• Administration — Audit log, database admin

Security & Compliance

• Security Overview — Platform security architecture
• Authentication & MFA — How auth works
• Roles & Permissions — RBAC model
• Encryption — Credential protection
• Compliance Status — SOC 2 and framework mapping
• Admin Checklist — Deployment hardening guide

Need Help?

If you can’t find what you’re looking for, reach out to your SonicSaaS administrator or contact support.